Three-month-old Robert Underwood was at his day care in Shermans Dale when his temperature shot up to 102 degrees. His mother, Michelle, was at work in Harrisburg, when she got the call to pick him up.
It was a late afternoon in April, and Underwood’s options were limited. The Underwood family moved to Carlisle from Derry Twp. a year ago, and was on the lookout for a new pediatrician on the West Shore when Robert got sick. Rather than drive Robert to the hospital, Underwood took him to central Pennsylvania’s newest urgent care center, AllBetterCare, which opened April 9 on the Carlisle Pike in Silver Spring Twp.
“We drive up and down the Pike a lot, and we had seen the sign that it was opening,” Underwood said. “I thought to myself, ‘We ought to check it out in case we need to go there some day.’ “ Robert’s sudden fever didn’t end Underwood’s search for a pediatrician, but it did bring urgency to her interest in AllBetterCare.
Underwood walked in without an appointment. Within minutes, Marlys Pike, one of AllBetterCare’s three physicians, diagnosed Robert’s ailment, an ear infection, and began treatment with antibiotics.
“It was great. The doctor was very interactive with my son, and they were able to fill his prescription there,” Underwood said. “I would definitely go back.”